Refund Policy

At EventBloom Online, we are committed to providing exceptional event management services to make your occasions memorable. However, we understand that unforeseen circumstances may arise, and you may need to modify or cancel your booking. Below is our refund policy to guide you through such situations.

1. General Refund Policy

  • Refunds are processed based on the nature of the service booked and the cancellation timeline.
  • Refunds will only be issued to the original payment method used during the booking.

2. Cancellation Policy

2.1 Client-Initiated Cancellations

  • Cancellation within 7 days of booking (if the event date is at least 30 days away): Full refund, minus any transaction fees.
  • Cancellation 30-15 days before the event date: 50% refund of the total booking amount.
  • Cancellation less than 15 days before the event date: No refund will be provided.

2.2 EventBloom Online-Initiated Cancellations

  • If EventBloom Online must cancel your event due to unforeseen circumstances, a full refund will be provided, or we will work with you to reschedule at no additional cost.

3. Non-Refundable Services

The following services are non-refundable after booking:

  • Deposits paid for custom event planning or specific vendor bookings.
  • Services already rendered, including consultations or partial event setup.
  • Fees for third-party vendors, if their policies do not allow refunds.

4. Changes to Event Details

If you wish to modify your event details (e.g., date, time, venue) after booking:

  • Changes are subject to availability and may incur additional charges.
  • If the new arrangements cannot be accommodated, our cancellation policy will apply.

5. Refund Process

  • To request a refund, please contact us at [your email/contact page] with your booking details.
  • Refunds will be processed within 7-14 business days after approval of your request.

6. Disputes

If you believe you are entitled to a refund outside the terms stated above, please reach out to us directly. We value our customers and aim to resolve all disputes amicably.

Contact Us

If you have any questions or need assistance, please don’t hesitate to contact us at:

Let me know if you’d like to add any specific clauses or adjustments!

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